Key Account Manager

As a Key Account Manager, you will work in a multicultural environment and in a dynamic team. Your main client are the car manufacturers. See

13 novembre 2018

ARC Europe Group is an industry reference in B2B Mobility Services, powered by the best in class Automobile Clubs and Assistance Partners. The Group Shareholders are: ADAC, The AA, ANWB, ACI, ÖAMTC, RACE, Touring & TCS.

ARC Europe has been formed back in 1991 to address the needs of the B2B market by offering pan-European roadside assistance, travel and personal services. Today, our vision is to be the leading Group and industry reference in B2B mobility services, running operations in four countries.
ARC Europe Group is the largest supplier of roadside assistance services in Europe with an outstanding network in more than 40 European countries. The Group is entering new fields of activities linked to the concept of full Mobility and Connected Services (Connected car / Connected people), exploring new channels of distribution and enlarging its geographical scope.
In order to strengthen its international Team currently based in Brussels (Belgium), ARC Europe Group is looking for a Customer Support Officer to join the Operations & Network team as soon as possible.
For more details on the company,  see

Your Responsibilities

Within the allocate customer group(s), your main responsibilities are:

  • Secure a well-planned and coordinated customer approach;
  • Secure a strong ARC Europe awareness in the customers’ minds;
  • Secure and further develop the existing contracts to generate additional business by extending the assistance cooperation to other trust-marks of the allocated customer and offering the whole ARC Europe product-portfolio;
  • Develop new products together with colleagues from Marketing.

Your profile

  • Master or Bachelor degree in business or marketing;
  • Ideally several years of operational experience obtained in insurance / financing sector, Assistance Sector (Sales), or Automotive After sales;
  • Strong interest for the automotive sector;
  • Positive attitude and solution minded; enthusiastic and resourceful;
  • Team player while being able to act independently;
  • Good presentation and communication skills;
  • Pleasant, patient, but ‘strong’ personality;
  • Creative and problem solver;
  • English, French and German fluent in speaking and writing (al the three on mother tongue level). Other languages are an asset;
  • Willingness to travel throughout Europe and occasionally out of Europe on a regular basis.

What We Offer

  • An interesting job opportunity with plenty of variety in a high level, international, multicultural & multilingual environment and the ability to influence the future of the sector.
  • Salary package in line with responsibilities and market expectations.
  • Easy access office location in Brussels close to the NATO headquarters and Airport.

Our email address:

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