FAQ – frequently asked questions

Please book online. The availability on our website is always up to date.

Yes, we offer a variety of glamping accommodations with a private shower and/or toilet and kitchen. You can find more information here.

Our online booking system works like a standard online shop: you can add stays to your shopping cart, edit them there, and delete them again as needed.

As a rule, guests are not able to select their pitch number. If you have a favourite pitch or have any other requests in terms of location, please let us know in the Comments field when you book online. We will always do our best to accommodate your wishes.

Please send your booking request via e-mail to camping.(name of the camping)@tcs.ch. Please note that bookings completed via e-mail take a bit more time, and that online bookings have priority.

We recommend reserving in advance, especially during high season and on weekends. However, it is possible for you to camp without a reservation, provided there are still pitches available.

No, we do not charge booking fees.

Yes, a deposit of CHF 200 is due when you book.

You can find our General Terms and Conditions, including our cancellation policy here.

Since this card can be used as a form of ID, we require a copy of your current ID or your current passport. This is why the Camping Card International needs to be reordered every year after it expires – it allows us to guarantee that the information on the card is up to date.

Important:

To be able to order the CCI and CKE online from TCS, you must be a TCS Camping member and have a login on tcs.ch.

>> log in to tcs.ch

As soon as you are logged in to tcs.ch, proceed as follows:

Click on "Camping maps" on the left

• Check the existing details
• Fill in the additional information required (empty fields)
• Finalise your order

Then you can register as follows and apply for a TCS login:

• Go to tcs.ch
• Click on "Login" at the top right of the website (to the right of the search field)
• Click on the button: "Create account as TCS member/customer"
• Follow the instructions

Camping Card International

If you are not a TCS Camping member, you must request the cards from another Swiss member of the FICC. You must be a member of the relevant provider organization.

FICC members in Switzerland:

• TCS
• ACS
• SCCV / FSCC

• In Switzerland, the CKE is available exclusively to TCS Camping members.
• In Sweden and Norway you can purchase the cards directly at campsites.
• Order online at: camping.no or campingkeyeurope.se

You can find the opening times on the individual websites of each TCS campsite.

• We will hold your pitch for you until 6:00 p.m. on the day of arrival. Should you plan on arriving later than 6:00 p.m., please contact the TCS campsite directly. 
• Check-out for pitches is no later than 12:00 p.m. on the day of departure (Camping Lucerne-Horw: 11:00 a.m.). 
• The earliest arrival for rented accommodations is 2:00 p.m., check-out is at 10:00 a.m.

You can order vouchers online >> here