Data Protection

Touring Club Switzerland (TCS), its subsidiaries and partners attach the greatest importance to the processing of your personal data and the respect of your privacy. You will find information on this subject below.

In addition, the Terms of Use - Legal Information apply.

1. Data protection in general

Personal data is processed in accordance with the legal provisions, in particular the Federal Data Protection Act. Personal data is used for the purposes stated at the time of collection, which you have approved or which are provided for by law.

2. Data collection and processing

When using this website, the TCS collects the following data in server log files (logs):

  • the name of the website consulted,
  • the IP address of the applicant,
  • the date and time of the consultation,
  • the name of the file,la notification de la consultation réussie,
  • the volume of data transmitted,
  • the last Web address consulted (referrer URL),
  • the type and version of the browser,
  • the user's operating system.

The TCS uses this data for statistical purposes, to optimise its website and to prevent security breaches. Log files are deleted after one year.

The data is made available to the companies of the TCS Group, i.e. the TCS and its subsidiaries (in particular TAS Assurances SA, Assista Protection juridique SA, TCS Training & Loisirs SA) as well as the sections of the TCS, for marketing and analysis purposes.

The TCS and the above-mentioned companies may use the services of subcontractors (outsourcing). In this case, they ensure that the subcontractors comply with the legal provisions.

Furthermore, your personal data will not be passed on to third parties without your consent.

Unless otherwise specified, your data will be stored for as long as necessary to achieve the above-mentioned purposes and/or as required by law.

3. Special conditions for specific products and services

The general conditions and insurance conditions applicable to products and services may contain more specific provisions relating to the processing of personal data.

4. Analysis tools

We use several tools that allow us to analyze the use of our website and measure the success of our advertising on other sites as well as to display targeted advertising messages based on the pages you have visited, hereinafter referred to as the "Tools".

These tools use cookies that are stored on your computer. Cookies store information such as the time of the visit, the fact that it is a first visit and information about the site from which the visitor comes.

This data is collected and stored anonymously, so that it cannot be associated with you, and our website statistics do not include any information about individual users.

By using this website, you give your consent to the processing of data as described and for the purposes mentioned above.

Essential tools for the proper functioning of the site

  • User session management
  • Salesforce Live Agent

Performance tools and statistics

Marketing tools

5. Cookie management

You can set up the data collection and storage in your browser. You will find information and links to the corresponding pages below.

Apple Safari:

Google Chrome:

Microsoft Edge:

Mozilla Firefox:

In addition, you can completely prevent the installation of cookies by means of the corresponding settings in your browser or by installing additional extensions provided for this purpose. However, please note that in this case you will not be able to fully use all the functions of this website.

If you wish to disable Google Analytics, you can find the add-on for your browser at the following address: tools.google.com/dlpage/gaoptout?hl=en

6. Newsletter

On our website you have the possibility to subscribe to our newsletter. This data is collected for the sole purpose of validating your subscription to the newsletter and registering you as the recipient of our newsletter. You can cancel your subscription at any time by means of a link contained in each newsletter.

7. Data security

Please note that the Internet is a global network accessible to all. Sending or transferring personal data over the Internet using your computer is at your own risk.

If you place an order on a page of the website that allows online payment, the personal data that you transmit to us is protected by means of Secure Socket Layer (=SSL).

Despite the technical measures implemented by the TCS, there is always the possibility that data may be lost, intercepted or manipulated by unauthorised third parties. Furthermore, your computer is outside the security perimeter controlled by the TCS. It is your responsibility as a user to take appropriate security measures.

8. Data controller and how to exercise your rights

The data controller is Touring Club Suisse, chemin de Blandonnet 4, 1214 Vernier.
You may at any time contact the TCS Data Protection Officer for any request relating to the processing of your data and in particular to exercise your right to access, rectify and delete your personal data. Please send your request either by e-mail to dataprotection@tcs.ch or by post to the following address

Touring Club Suisse
Conseiller interne à la protection des données
Chemin de Blandonnet 4
Case postale 820
1214 Vernier


Vernier, March 2021

© 2021 Touring Club Switzerland Terms of use Data protection
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